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Title

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Head of Social Relations

Description

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We are looking for a Head of Social Relations to lead and develop the company's strategies for building and strengthening relationships both internally and externally. The role involves creating a positive and inclusive work environment, promoting collaboration across departments, and maintaining good contacts with external partners and stakeholders. You will be responsible for planning and executing activities that enhance social networks and engagement, as well as managing communication and conflict resolution effectively. An important part of the job is to analyze and follow up on social initiatives to ensure they contribute to the organization's overall goals and values. We seek someone with leadership experience in social or communication-related fields, who is communicative and able to inspire others. You need to be solution-oriented, empathetic, and capable of handling complex social situations. The position also requires the ability to work strategically and operationally and to collaborate with various stakeholders at all levels within the organization.

Responsibilities

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  • Develop and implement strategies for social relations within the organization
  • Lead and motivate teams working on social initiatives
  • Create and maintain relationships with internal and external stakeholders
  • Plan and execute activities that promote collaboration and engagement
  • Manage communication and conflicts effectively
  • Analyze and report on the impact of social programs
  • Collaborate with other departments to integrate social goals into operations
  • Follow up to ensure social initiatives support company values
  • Train and support employees in social skills
  • Stay updated on trends and best practices in social relations

Requirements

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  • Experience in leadership within social or communication-related fields
  • Strong communication and interpersonal skills
  • Ability to handle complex social situations and conflicts
  • Strategic and operational capability
  • Empathetic and solution-oriented
  • Good organizational skills
  • Project management experience
  • Knowledge of work environment and organizational culture
  • Ability to work independently and in teams
  • Relevant higher education is a plus

Potential interview questions

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  • How do you handle conflicts within a team?
  • Can you give examples of how you have built strong social relationships in a previous role?
  • How do you motivate employees to engage in social initiatives?
  • What strategies do you use to promote collaboration between departments?
  • How do you measure the success of social programs?
  • How do you stay updated on trends in social relations?
  • How do you balance strategic and operational work?
  • Can you describe a challenging social situation you have managed?
  • How do you integrate the organization's values into your work?
  • What tools do you use to communicate effectively?